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Questions
Frequently asked
Straight answers. If yours is missing,
ask us
.
What is texcotlp.com?
An online platform for holding and investing in digital assets, with a dated statement of every movement on your account.
How do I create an account?
Choose
Open an account
, complete the short form and accept the terms.
How do I make a deposit?
Sign in, open Deposit, choose a plan and a payment method, and follow the steps.
How long until a deposit appears?
Deposits are credited once the payment is confirmed on the relevant network.
How do I withdraw?
Save your wallet details under Edit account, then use Withdraw from the dashboard. Payouts go to the address saved on your account.
How long do withdrawals take?
Requests are processed as soon as they are reviewed. Network conditions can add delay.
Can I hold more than one account?
No. Each person may register one personal account. See the
terms of use
.
Are returns guaranteed?
No. Investments in digital assets can lose value, and you may lose some or all of your capital. Nothing on this site is a promise of profit.
Is there a limit to how many deposits I can make?
Plans may set minimum and maximum amounts. The limits are shown on the deposit page before you confirm.
How do I contact you?
Use the
contact form
. Signed-in members have their details filled in already.